Privacy Policy

Effective date: October 29, 2026

At Pixel Christmas Lights (accessible from https://pixelchristmaslights.com), your privacy is of the utmost importance to us. This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit, browse, or make a purchase from our website.

1. Personal Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with you. The categories of personal information we collect include:

• Contact and Identification Information: Full name, billing address, shipping address, email address, and telephone number.
• Payment Information: Credit card details, debit card information, or third-party payment account identifiers. All payments are processed through secure, PCI-DSS compliant third-party payment gateways; we do not store full payment card numbers on our servers.
• Device and Browsing Information: IP address, browser type, operating system, device identifiers, time zone settings, referring URLs, search terms, and interaction metrics with our website.
• Order History and Customer Support Data: Records of products purchased, transaction history, customer service correspondence, and feedback.

2. How We Collect Your Information

We collect personal information through several methods:

• Direct Interactions: When you place an order, create an account, subscribe to our newsletter, submit a contact form, or communicate with our support team.
• Automated Technologies: As you navigate through our site, we automatically record device data via cookies, server logs, web beacons, and tracking pixels.
• Third-Party Sources: Service providers assisting with fraud verification, payment processing, address verification, and analytics.

3. Purpose of Data Collection and Processing

We utilize collected information for legitimate commercial and legal purposes, including:

• Fulfilling, processing, shipping, and providing tracking updates for your orders.
• Processing transactions and preventing fraudulent chargebacks or unauthorized access.
• Communicating with you regarding inquiries, order updates, and customer support requests.
• Providing marketing updates, promotional discounts, and targeted advertisements (subject to your consent or opt-out preferences).
• Analyzing traffic and consumer trends to optimize store layout, site performance, and product offerings.
• Complying with applicable laws, tax obligations, and regulatory requirements.

4. Third-Party Disclosures

We do not sell your personal information. We share your information only with vetted third-party service providers essential for conducting our business operations:

• Payment Gateways: Secure processors (such as Stripe and PayPal) to authenticate and process payments.
• Fulfillment & Shipping Carriers: Logistics providers (such as USPS and UPS) to deliver your physical goods.
• Analytics Providers: Services such as Google Analytics to evaluate web traffic and visitor engagement.
• Advertising & Marketing Partners: Advertising networks including Meta (Facebook/Instagram), TikTok, Snapchat, and Google Ads to deliver relevant advertising and measure campaign performance.
• Legal Authorities: Regulatory bodies, law enforcement, or legal entities when required by subpoena, search warrant, or applicable law.

5. Cookie Policy

Our website utilizes cookies and similar tracking technologies to enhance user experience:

• Strictly Necessary Cookies: Essential for browsing, adding items to your shopping cart, and completing checkout.
• Performance & Analytics Cookies: Collect anonymous data regarding site performance, error logging, and visit counts.
• Functionality Cookies: Remember your preferences, such as language or regional settings.
• Targeting & Advertising Cookies: Track browsing habits to display interest-based advertisements across external platforms.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may impact checkout functionality.

6. Data Retention Period

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including order processing, warranty support, resolving disputes, and adhering to legal, accounting, and tax reporting obligations.

7. Your Privacy Rights (GDPR & CCPA/CPRA Compliance)

Depending on your jurisdiction, you may hold specific statutory rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal records.
• Right to Erasure (Right to Be Forgotten): Request the deletion of your personal data, subject to legal retention obligations.
• Right to Restrict or Object to Processing: Object to or restrict certain data processing operations, including direct marketing.
• Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
• Non-Discrimination: We will not discriminate against you in pricing, service quality, or availability for exercising your privacy rights.

To exercise any of these rights, contact us at support@pixelchristmaslights.com.

8. Children's Privacy (COPPA Compliance)

Our website is directed to general audiences aged 18 and older. We do not knowingly solicit or collect personal information from children under the age of 13 (or under 16 where applicable). If we discover that personal data has been submitted by a minor without verifiable parental consent, we will promptly delete such information from our records.

9. Policy Updates

We reserve the right to revise this Privacy Policy periodically. Any modifications will be posted to this page with an updated "Effective date". We encourage you to review this policy periodically to remain informed of our privacy practices.

10. Contact Information

For questions, data access requests, or privacy concerns, please contact our Data Privacy Officer at:

Pixel Christmas Lights
Website: https://pixelchristmaslights.com
Email: support@pixelchristmaslights.com